Top Tips for Excellent Customer Service
Learn how to create Win/Win situations so everyone goes away feeling ‘right’ and returning for more.
These excellent customer service tips will help you define what makes good customer service. Could authenticity and consistent real care delivered by organisations of all sectors be the key to increasing customer retention and profitability?
In this podcast, Jo Ellen Grzyb, Dom Kracmar, and Isabel Pollen explain how clear communication, genuine interest, positive language, humour, and the human factor are the elements to achieve excellent customer service.
Listen to how win/win customer service situations are created so everyone goes away feeling ‘right’ and returns for more. You can also read our top ten customer service tips.
Excellent Customer Service
Impact Factory runs
Tailored Customer Service Training
and
Fully Designed Licensed Accredited
