A few months before the General Election Nobel Prize winner Sir Paul Nurse of the Royal Society wrote that politicians are cowardly in their repeated ignorance of scientific evidence that may be unpopular with the public.
Customer Service Skills are not difficult to learn, but if you don’t like people, you’re in the wrong business!
How to deal with a delegate who talks all the time so no one else can get a word in edge-wise.
A great performance management process should be like a Holliday Inn – No Surprises!
Many years ago we pinched a really good phrase from a BT initiative they ran back in the
1990s:
A welcoming smile, a listenable voice, telling a good story. Things that are already a natural part of who you are!
Glimpse the desperate measures and farcical nature of campaign promises by parties to secure an edge.
Splitting the difference with assertiveness skills. You don’t have to be nasty, just a little less nice will do it!
Many companies measure employee engagement by their willingness to go above and beyond!
Are we happy yet? Are we supposed to spend a whole day being happy? Is that possible!!
So here we are in our new house surrounded by packing boxes – What do we do Now?
Why put up with poor meetings when you could have lively, motivating, fruitful meetings that you look forward to?
If you already have a coach, then this blog isn’t for you. But if you don’t have one, read on!
Achieve more in 2024 with two courses designed to transform the way you work
TED Talks teach a great deal about best practice presenting. Here are some of the key lessons
People get promoted to Line Management with an expectation that somehow they will know what to do!
The latest issue of Gardeners’ World magazine has an article by television presenter, writer and speaker, Monty Don, on craftsmanship.
Managers do things right. Leaders do the right thing. Well, it’s not quite as simple as that, is it?
Using improvisation as a tool for creativity and communication in the workplace
Four of the most powerful words in any language. They create anticipation, expectation and excitement!
When the human element is absent, complainers often say things they wouldn’t say face to face!
Does being well-organised, having to-do lists, and juggling schedules really well mean you are strategic?
It’s not about being nasty – It’s more about becoming a little less nice in a calculated sort of way!
Companies spend millions every year to send top managers to multi-day, off-site leadership training programs.
