Facilitation and Better Meetings
- Better Meetings
Why put up with poor meetings when you could have lively, motivating, fruitful meetings that you look forward to?
- Blog
Resources
Communication. Presentation. Impact!
- Communication Skills
Achieve more in 2023 with two courses designed to transform the way you work
- About Impact Factory
- Blog
Get a Business Coach
- Coaching
If you already have a coach, then this blog isn’t for you. But if you don’t have one, read on!
- Article
Surviving Christmas
- Conflict
- Resilience
Don’t buy into the hype or the fantasy perfect family sitting down to the perfect meal!
- Blog
Surviving The Holidays Part 3
- Stress
The Office Christmas party is not a license to be an idiot – do that in your own time!
- Blog
Countdown to Surviving Christmas
- Conflict
We’re now at the beginning of December and Christmas is bearing down upon us like a train with no brakes.
- Blog
How to talk like TED
- Presentation
TED Talks teach a great deal about best practice presenting. Here are some of the key lessons
- Blog
Why is Line Management Important?
- Line Management
People get promoted to Line Management with an expectation that somehow they will know what to do!
- Blog
On Craftsmanship and Mastery
- Wellbeing
The latest issue of Gardeners’ World magazine has an article by television presenter, writer and speaker, Monty Don, on craftsmanship.
- Blog
Leadership vs Management
- Leadership Skills
Managers do things right. Leaders do the right thing. Well, it’s not quite as simple as that, is it?
- Article
Using Improvisation as a Business Tool
- Creativity
Using improvisation as a tool for creativity and communication in the workplace
- Blog
Once upon a time…
- Storytelling
Four of the most powerful words in any language. They create anticipation, expectation and excitement!
- Article
Why Customer Service is More Important Than Ever
- Customer Service
When the human element is absent, complainers often say things they wouldn’t say face to face!
- Article
What is Assertiveness?
- Assertiveness
It’s not about being nasty – It’s more about becoming a little less nice in a calculated sort of way!
- Article
Are You a Strategic Thinker?
- Strategic Thinking
Does being well-organised, having to-do lists, and juggling schedules really well mean you are strategic?
- Article
Interpersonal Skills are the Key to a Thriving Business
- Interpersonal Skills
These skills are critical, regardless of the workplace hierarchy or industry you work in
- Article
Presentation Skills Success – Seven Laws
- Presentation
What are the key principles that great presenters keep in mind?
- Article
Get the Most out of Your Leadership Program
- Leadership Development
Companies spend millions every year to send top managers to multi-day, off-site leadership training programs.
- Article
Eight Essential People Skills
- Communication Skills
The whole idea of being people skilled is knowing or finding how to bring out the best in others in any situation, rather than their worst.
- Article
How to Be an Effective and Inspiring Line Manager
- Line Management
Understand the challenges that a new line manager may face, and learn practical solutions for accomplishing tasks
- Article
The Confidence Trick on BBC Radio 4 & Impact Factory
- Self Confidence
Laura takes a professional workshop at Impact Factory to to see if she can display confidence without turning into a jerk!
- Podcast
Performance Management: Vital to Reinforce Engagement and Drive Culture
- Performance Management
Make your people and your business grow, develop and excel
- Podcast
Top Tips for Excellent Customer Service
- Customer Service
Learn how to create Win/Win situations so everyone goes away feeling ‘right’ and returning for more.
- Podcast
Mindfulness in the Workplace
- Wellbeing
Mindfulness takes practise and the rewards are truly worth it.
- Podcast
