Perfect Communication
- Communication Skills
We’re just trying to muddle through and somehow manage to get things done without anyone getting killed.
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Resources
Project Managing: Everyone’s doing their bit, aren’t they?
- Project Management
Build relationships rather than just completing a series of tasks and your projects will go more smoothly and efficiently!
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Procrastination
- Time Management
“Never put off till tomorrow what you can do today.”
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Motivating Others
- Management Skills
Here are just a few of the things that will motivate your people and make a real difference to your organisation!
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Time Robbers – the Enemy of Good Time Management
- Time Management
Time robbers are those people and situations that knock us off course and stop us from focusing on the stuff that is a priority.
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Presentation Potential
- Presentation
You have the undivided attention of a number of people who have some reason to be interested in what you have to say!
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Time Management – Being Late is Never a Good Start
- Time Management
People who are perpetually late create a lot of stress, both in themselves and the people around them!
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Meetings that Don’t Go Anywhere
- Better Meetings
Here are some tips to speed up your meetings and get to resolutions quicker!
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Managing Other People
- Management Skills
Managing other people can be hugely rewarding; it can also be frustrating, frightening and even intimidating!
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Talk To Each Other Instead
- Communication Skills
Made us both laugh. Of course I’ve talked before about going out to dinner with my husband and at the adjoining table was a family of five with mom and dad and three children of varying teen years. Every single one of them had a device and none of them were talking to each other.
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How to Develop Empathy
- Empathy
Empathy Can Be Learned – Here are some excellent suggestions to develop a more empathetic approach to others!
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Presentation: Fear Of Failure
- Presentation
How to deal with this natural and common anxiety when confronted with the challenge of making presentations!
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Change Management: “I Hate Change!”
- Change Management
People feel strongly about change – even if it’s wonderful, exciting, and beneficial, they just don’t like messing with the status quo!
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Influencing & Negotiation: Does It Have to be So Calculated?
- Influencing
- Negotiation
That’s a question we get a lot on our courses. Some people seem really uncomfortable with the idea that to be good at influencing and negotiation it all has to be premeditated.
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Bold Leadership
- Leadership Development
- Leadership Skills
A few months before the General Election Nobel Prize winner Sir Paul Nurse of the Royal Society wrote that politicians are cowardly in their repeated ignorance of scientific evidence that may be unpopular with the public.
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Customer Service Skills
- Customer Service
Customer Service Skills are not difficult to learn, but if you don’t like people, you’re in the wrong business!
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Train the Trainer – Love them to Death
- Train the Trainer
How to deal with a delegate who talks all the time so no one else can get a word in edge-wise.
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The Best Surprise Is No Surprise – Performance Management
- Performance Management
A great performance management process should be like a Holliday Inn – No Surprises!
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Miscommunication is the Norm: Why Does It Go So Wrong?
- Communication Skills
Many years ago we pinched a really good phrase from a BT initiative they ran back in the
1990s:
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Authentic Presentation
- Presentation
A welcoming smile, a listenable voice, telling a good story. Things that are already a natural part of who you are!
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Not Nice or Nasty – The Art of Saying No
- Assertiveness
Splitting the difference with assertiveness skills. You don’t have to be nasty, just a little less nice will do it!
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Burnout in the Workplace
- Stress
Many companies measure employee engagement by their willingness to go above and beyond!
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International Day of Happiness
- Wellbeing
Are we happy yet? Are we supposed to spend a whole day being happy? Is that possible!!
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Moving House Customer Service and Communication
- Customer Service
So here we are in our new house surrounded by packing boxes – What do we do Now?
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