Impact Factory Explained
- Management
The only person you can change is you. However, if you change what you do, you will most likely have such an effect on other people that they will change as well.
- Article
Resources
Strategic Planning: Five Priorities
- Strategic Thinking
Strategic planning is a management tool.
It is used to help an organisation clarify its future direction – to focus its energy and to help members of the organisation work toward the same goals.
- Article
How To Build A Successful Team
- Team Building
What works in the pitch also works in the boardroom.
- Podcast
Assertiveness, David Mitchell and Impact Factory
- Assertiveness
“Could I be that assertive?” asked David Mitchell to himself before joining an Impact Factory session for his BBC programme on Manners.
- Podcast
Benefits of Being Assertive
- Assertiveness
When you are assertive you able to say ‘no’ with confidence and not feel guilty and give the other person an alternative for when a particular job, for example, can be discussed.
- Tips
Ten Tips for Presenting to Different Cultures
- Culture
- Presentation
10 tips on delivering better business presentations to culturally diverse audiences!
- Tips
Ten Tips for Cross-Cultural Communication
- Communication Skills
- Culture
Cross-cultural communication can be a tricky business.
These basic tips can go a long way in minimising misunderstandings and maximising your cross-cultural communication skills.
- Tips
Email Reflections: 10 Simple Courtesies
- Writing for Business
Here are some very important tips you will want to know — ten ways to be respectful and courteous to your receiver — before you respond to another email.
- Tips
Establishing a Customer Service Culture
- Customer Service
Eight critical steps to establish a customer service culture. Find Customer Service Training in London.
- Article
Creativity and Innovation Management Competencies
- Creativity
Creativity and Innovation are often used interchangeably, yet they are (and should be) separate and distinct.
- Article
How to Get the Best from an Executive Coach
- Leadership Development
Coaching is no longer reserved for problem leaders. It is frequently sought by top performers everywhere whose organisations value their growth potential.
- Article
Training the Trainer is Important
- Train the Trainer
Why Is training the trainer important?
Trainers need to have both subject matter expertise and instructional expertise in order to transfer that information to the student.
- Article
Avoiding and Accommodating in Negotiation
- Negotiation
The accommodating negotiator undervalues his own worth and accomplishments and places top priority on maintaining peaceful relations with others.
- Article
Assertive Anger Management Techniques
- Assertiveness
Most of us tend to communicate in a way that was adaptive in the environment we grew up, but problematic in our lives today.
- Article
Five Things Good Leaders Do Everyday
- Leadership Skills
Some top producers in organisations who are viewed as some of the best mentors in their groups ask.
“What are the things leaders do every day”?
- Tips
Strategic Thinking For Leadership Success
- Strategic Thinking
The process of strategic thinking allows us to analyse situations and problems – and then prepare the plan that will take us to new levels or through a change.
- Article
Conflict Management Tips
- Conflict
It’s really easy to tell when someone is getting angry at another because they start throwing out “YOU” statements all over the place.
- Tips
Customer Facing
- Customer Service
‘The Human Moment’: That moment when businesses actually come face to face with people rather than using technology to get their message across.
- Article
Hybrid Training PROS AND CONS
- Remote Training
Hybrid meetings are now a thing and likely to be with us for the foreseeable future.
- Article
Ensuring A Successful Motivational Training Session
- Management Skills
- Self Motivation
Do You Have To Run Motivational Training Sessions?
10 steps to ensure success!
- Tips
Train The Trainer To Be Right
- Train the Trainer
At Impact Factory we have hundreds of exercises and processes which we use to help people improve the way they communicate.
- Article
Experiential Training
- Train the Trainer
We don’t develop communications skills through reading, thinking, keyboard input or watching videos about them.
- Blog
What is an Activist – Then and Now
- Influencing
Today is Martin Luther King Jr day and every year I do take time to reflect on where we are and where we aren’t.
Some years I am full of rage and despair and others, hope and encouragement.
- Blog
The Future of Training is Hybrid
- Remote Training
The future is a world of hybrid training using innovative technology and techniques to create a hybrid learning vision!
- Article