Communication Needed at Every Level
Proper flow of communication, enables employers to coordinate the activities of their employees!
Communication Skills are Needed at each and Every Level
Communication means the exchange of information and ideas.
It acts as the nervous system of any business organisation, which means transmitting data from one organisation to another, one person to another, or a combination of both.
It is a two-way process.
Communication is Needed at Every Level
This model shows how the communication process works.
There are different types of communication or ways of communicating
- formal
- informal
- internal
- external
- verbal
- written
- diagonal
- vertical
- visual
- non-verbal
- upward
- downward
In a small business, there are fewer employees working in it, which makes it possible for the employer to talk directly with them and this type of communication is known as informal communication.
Formal Communication
When the message is transmitted via official channels, this type of communication is known as formal communication.
The different ways through which internal communication becomes possible are statements, news sheets; text messages, emails, telephone, memorandum, computer documents, etc.
Verbal Communication
Verbal communication means talking directly with each other.
It includes face-to-face communication, telephone, etc.
Non-Verbal Communication
Non-verbal communication means when we use different signs or body language to express our views.
When a message is in written form, it is known as written communication e.g. letters, e-mails, etc.
There is a need for communication at each and every place whether it is an office, home, school, college, or any other.
Communication Systems
The various communication systems, which make communication possible include: people-to-people communication, people-to-machines communication, machine-to-people communication, and machine-to-machine communication. Communication is needed at each and every level.
Communication plays a key role in all types of managerial functions.
If there is a proper flow of communication, the employer is able to coordinate and control the activities of its employees.
Communication helps individuals to know what is expected of them.
Barriers to Communication
There are certain barriers to communication that detrimentally affect the way we convey and receive messages.
Some of the barriers include the inappropriate selection of words or language, misunderstanding of body language, noise pollution, recipient distortion, perceptual biases, cultural differences, etc.
This article was contributed by Sumit Sehghal.
Communication is Needed at Every Level
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