Upcoming Tasters

Performance Management Course

Develop the tools to create a culture of trust and high impact performance.

  • Maximum 8 Delegates
  • Two Trainers per Course
  • Money Back Guarantee
The course and centre staff were so pleasant and accommodating. It was a real experience to meet and enjoy a training course. The course was a real eye-opener and was very informative. 
Mark Hutton Logistics & Warehouse Manager - Coryton Advanced Fuels

One-to-One Skills Training

If you would prefer One-to-One Performance Management Training, we offer a 2-hour online Zoom call format for yourself or your colleagues. Please contact us to discuss your requirements.

This course helps you with

  • Understanding the Process

  • Creating a Development Culture

  • Having Outcome-Based Conversations

  • Building Trust and Commitment

  • Managing Remotely

  • Driving Motivation

  • Aligning Employee Goals

  • Monitoring Objectives

  • Implementing Solutions

  • Rewarding Development

Talk To Us About This Course

Call us
+44 (0)20 7226 1877
Accredited CPD Course
If you have any questions about this CPD Accredited Course, you can talk with one of our lead trainers, who will be happy to discuss what training will offer you the most benefit.

Book this Performance Management Course

This course is only available as one-to-one skills training.

Please contact us to discuss further options.

If you want to book 4 or more people on to a single course, please contact us:

Location

London Training Rooms,
Suite 121
Business Design Centre,
52 Upper Street,
London, N1 0QH

How to find us

Running time

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Format

This course is available in Face-to-Face, Hybrid and Remote formats unless otherwise stated.

This course is available in Hybrid format only.

This course is available in Face-to-Face format only.

Manage day-to-day issues with confidence

This day focuses on performance management as a continuous process that underpins people’s development.

It looks at techniques that implement solutions to support long-term results.

Most importantly, we’ll help you develop the tools to create a culture of trust and high-impact performance.

There will be a considerable focus on the more recent need to manage performance remotely.

Performance Management Course - Performance Management Training
Best Performance Management

If you are looking for In-House Performance Management Training for a group or teams, please see our


Course Benefits

This Performance Management Course is limited to 8 delegates ensuring personal attention to everyone on the course.

2 quality trainers per group means a total focus on you.

2 Trainers
per
8 Delegates
Management Training Courses

Performance Management Course

DAY ONE:

Create a culture of trust and high performance

  • Why Performance Management Can Be So Hard
  • Day-to-Day Not Just Once a Year
  • Supporting Performance
  • Motivating and Encouraging
  • Making it Work Well
  • Managing Remote Workers
  • Dealing with Emotions
  • Listening to Understand
  • Feedback Finesse
  • Active Choosing
  • Difficult Issues
  • Goal Setting and Monitoring

Podcast

Listen to Impact Factory Director Jo Ellen Grzyb and Senior Training Consultant Katy Miller talking about Performance Management


Good, Bad and the Ugly...

Explore management experiences

What specifically made them good or bad (or even ugly…)

Why it can be so hard

Dealing with your and other people’s feelings

Dealing with other people’s difficulties

Giving effective feedback

Managing Consistency

Setting doable goals

Day-to-Day Not Just Once a Year

Day-To-Day vs. The Big Appraisal Build Up

How to avoid avoiding

 

 

Supporting Performance

Ability to deliver both individual support whilst expecting high performance

Barriers to Performance

Time management

Fire-fighting

Fear/anxiety

Not acknowledging diversity issues

Collusion

Appraisee not owning process for themselves

Refusal or inability of a manager to role model

What Makes Performance Management Work Well?

Dealing with people’s confidence and morale

Dealing with difficult  people’s issues

Personal confidence

Emotional Team Members

Defuse over-emotional responses in a supportive way

Increase your ability to manage difficult situations

Be seen to be consistently managing well

Listen, Agree, Pause

Ensure your team members feel heard

Help them get their message across clearly

 

Feedback Finesse

Giving feedback in a supportive and informative way

Developing the ability to communicate honestly and openly

Honouring other people’s styles and diverse points of view

Managing Remotely

Challenges of a hybrid team

Hands-on, hands off?

Maintaining motivation

The Power of Praise

Value of acknowledging good practice

Power of relevant, specific, and timely praise

Active Choosing

Understanding the difference between active and passive choosing

 

 

Difficult Issues

Practise a variety of solutions to your difficult performance management issues

Goal Setting and Monitoring

Helping people achieve agreed goals

Identifying needed support

The course and centre staff were so pleasant and accommodating. It was a real experience to meet and enjoy a training course. The course was a real eye-opener and was very informative. 

Mark Hutton Logistics & Warehouse Manager - Coryton Advanced Fuels

The Impact Factory courses have been really useful, not only by helping us to learn some new things about ourselves, but especially by pointing us in the direction of better managing and understanding our staff here in Zug.

Carina Baldi Zug

This is a Hybrid Course

All of our Hybrid courses can be attended either in-person or remotely. Your choice!

This stunning new ‘Hybrid’ technology makes Remote Learning feel like being there with everyone else in a supportive community!

Ideal for International Customers

Our Hybrid courses are the ideal choice for international customers who would like the quality of an intimate meeting and the convenience of remote learning.

CPD Accredited Course

All our Performance Management Courses are evaluated and accredited to ensure they are the highest quality, offering the best professional tuition possible.

This course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

You will receive a Certificate of Completion at the end of the programme.

A total of 6 (SIX) hours CPD study will be completed for this course.

Ongoing Support Service

  • Email and telephone access to both of your trainers.
  • You will also have access to the Performance Management post-course web page, giving access to the extensive material and imagery including:
    • Handouts used during the course
    • New supportive material
    • Impact Factory PDF documents
    • Recommended reading and links to our favourite videos

Why Choose Impact Factory?

We provide a learning platform that is tailored to your professional growth, no matter your level of experience. Your training course will cover the topics in a fun and engaging way, delivering high-level concepts in a fresh, engaging way that is accessible to everyone.

Some of the reasons we believe in our ability to deliver you success:

  • 5 Star rating on Google, from professionals just like you.
  • 4.8/5 For Customer Experience and 4.9/5 For Our Product On Feefo, from verified individuals.
  • A diverse delivery team, each bringing a unique delivery method.
  • Frequently sold-out workshop sessions.
  • A wealth of case studies.
  • CPD Accredited Course
  • A track record of delivering value for organisations through the empowerment of their people.
Discuss your requirements