Negotiation Skills Course
During our negotiation skills training course, we’ll highlight the skills and qualities you already use, introduce some new ones and hone them all for more effective use.
- Maximum 8 Delegates
- Two Trainers per Course
- Money Back Guarantee
The tailored approach is very clever and maximises learning for every delegate. It is also a lot of fun. I feel more confident in negotiations and am using the skills I learned.
This course helps you with
Preparing for Negotiations
Working From Their Point of View
Understanding The Rules
Eliciting Information
Holding Your Ground
Maintaining Flexibility
Closing The Deal
Playing the Game
Increasing Confidence

This course is only available as one-to-one skills training.
Please contact us to discuss further options.
- Call +44(0)20 7226 1877
- Email enquiries@impactfactory.com
Location
London Training Rooms,Suite 121
Business Design Centre,
52 Upper Street,
London, N1 0QH
Course Overview
We all have to negotiate. Some we will win, some we will lose. The principles are the same though.
It can be hard, such as negotiating a new piece of work, or soft such as deciding who’s going to do what in your team. Standing alone in a formal negotiation is a very different process to team leaders defining responsibility. Lots of people struggle with the negotiating process.
Whatever the job and whatever types of negotiations you encounter, having impeccable negotiation skills will make a difference. That’s how effective negotiators secure a win-win outcome.
During our results-oriented negotiation skills course, we’ll highlight the negotiating skills and qualities you already use, introduce some new negotiation strategies and hone them all for more effective use. We’ll help you to become successful negotiators.
Negotiation is a game, but if you learn to play it well your chances of winning will improve remarkably.
Our experienced trainers and negotiation experts are here to help you with practical skills for your personal development and success in business.

Course Benefits
This Negotiation Skills Course is limited to 8 delegates ensuring personal attention to everyone on the course.
2 quality trainers per group means a total focus on you.

Negotiation Skills Course
DAY ONE:
Negotiate like a pro and boost your confidence
- The Basics of Negotiation
- A practical toolkit for preparing negotiations
- Scale of Investment
- Tools for Successful Negotiation
- ‘Seeing’ Their World
- What’s In It for Them?
- Understanding the Rules of Successful Negotiating
- Negotiation Roles
- Types of Questions
- Buying Signals
- The Negotiation Game
- Closing the Deal
PODCAST
Listen to Impact Factory Director Jo Ellen Grzyb and Senior Training Consultants Caitlin Shannon and Simon Westwood talking about Negotiation
Course content
Negotiating
Behaviours, patterns and expectations
Defining the skill of negotiation
Preparation
Preparing for different negotiations and different phases of negotiations
Looking at the purpose
Desired outcomes and acceptable agreements for both sides
Differences between an interest and a position
Scale of Investment
Simple vs. complex
Investment in time, energy, preparation, tactics, emotion, creativity
Steps to Effective Negotiation
What steps are needed to get the best outcomes?
Practising a wide range of easy-to-remember tools
Their World
Understanding the other side’s point of view and different styles of negotiation
Cross-cultural negotiations
Develop a greater understanding of people
What's In It for Them
Understanding what a successful negotiation for someone else looks like
Knowing their hot buttons
Understanding the Rules
Explore rules and beliefs about the process from negotiation experts
Which rules help, which rules hinder
Formal negotiation vs informal negotiation
Individual negotiation vs collaborative negotiation
Negotiation Roles
Conscious and Unconscious roles in the negotiation experience
The different phases of negotiations
Types of Questions
Different questions to ask in a negotiation
Understanding the effect questions can have in the negotiation process
Buying Signals
Recognise indicators that someone may be ready to close a deal
The Negotiation Game
Our very own Negotiation Game!
Negotiation Strengths
Our Course Team
Reviews
Impact Factory offered a good training and were flexible in terms of scheduling. I’d use them again in the future if they offered a relevant training and have recommended them internally. Course provided a lot of useful tools and tips for negotiation and relationship management.
I have been able to practise many of the things we learnt on the day. Understanding the different approaches people tend to take has allowed us to move some conversations forward.
The tailored approach is very clever and maximises learning for every delegate. It is also a lot of fun. I feel more confident in negotiations and am using the skills I learned.
CPD Accredited Course
All our Negotiation Skills Courses are evaluated and accredited to ensure they are the highest quality, offering the best professional tuition possible.
This course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.
You will receive a Certificate of Completion at the end of the programme.
A total of 6 (SIX) hours CPD study will be completed for this course.
Ongoing Support Service
- Email and telephone access to both of your trainers.
- You will also have access to the Negotiation Skills post-course web page, giving access to the extensive material and imagery including:
- Handouts used during the course
- New supportive material
- Impact Factory PDF documents
- Recommended reading and links to our favourite videos
Why Choose Impact Factory?
We provide a learning platform that is tailored to your professional growth, no matter your level of experience. Your training course will cover the topics in a fun and engaging way, delivering high-level concepts in a fresh, engaging way that is accessible to everyone.
Some of the reasons we believe in our ability to deliver you success:
- 5 Star rating on Google, from professionals just like you.
- 4.8/5 For Customer Experience and 4.9/5 For Our Product On Feefo, from verified individuals.
- A diverse delivery team, each bringing a unique delivery method.
- Frequently sold-out workshop sessions.
- A wealth of case studies.
- CPD Accredited Course
- A track record of delivering value for organisations through the empowerment of their people.