Library:
Communicating

How Can I Become a Better Leader?

• Leadership Development
• Personal Impact

Discover strategies for active listening, decision-making, and creating a trustful environment.

• Article

The Indispensable Impact of Leadership Development on Career Progression

• Leadership Development
• Personal Impact

Unlock your full potential with this comprehensive guide on leveraging leadership development to propel your career.

• Article

What Are The Benefits Of Improving Your Workplace Communication?

• Communication Skills
• Active Listening

Leaders who actively foster quality communication reap immense benefits.

• Article

The Proven Principles Of Effective Workplace Communication

• Communication Skills

Effective workplace communication is the foundation of meaningful relationships and successful outcomes, both personally and professionally.

• Article

What Are The Four Most Effective Leadership Styles 

• Leadership Development
• Personal Impact

Leadership is the ability to influence, motivate, and enable others to contribute to the effectiveness and success of an organisation.

• Article

Building Bridges: Ten Tips for Forward Progress

• Communication Skills
• Business Relationships

How to break conflict and negotiation deadlock in the workplace

• Article

How to Listen: Ten Steps to Improve Communication

• Personal Impact
• Active Listening

Perfect the fundamental interpersonal skill that says the most about you

• Tips

How To Use Body Language To Enhance Your Presentation Skills

• Body Language
• Presentation

How you physically hold and carry yourself makes a huge difference in how your audience receives your words.

• Article

Building Rapport: The Art of Alignment

• Communication Skills
• Business Relationships

More than simply good communication, building rapport is about cultivating your most important business relationships

• Article

Making assumptions: how to turn your guesswork into insights

• Assertiveness
• Leadership Development

How to avoid the ‘assumptions trap’ of basing key decisions on unfounded beliefs

• Article

Should you be active listening, critical listening or empathic listening? How to decide

• Empathy
• Active Listening

We take a practical look at the three most important types of listening

• Article

14 Tips on How to Be the Best You Can Be

• Wellbeing
• Personal Impact

Striving to be the best version of yourself and living your best life involves continuous effort and dedication.

• Tips

How Does Emotional Intelligence Help You To Be More Assertive?

• Assertiveness

Discover the fascinating link between understanding your emotions and expressing yourself confidently

• Article

What is Personal Impact?

• Personal Impact

If you can positively impact those around you, you’re more likely to be successful in achieving your goals!

• Podcast

What is an Activist – Then and Now

• Influencing

Today is Martin Luther King Jr day and every year I do take time to reflect on where we are and where we aren’t.

Some years I am full of rage and despair and others, hope and encouragement.

• Blog

Influence With No Authority

• Influencing

How can I possibly influence someone when I have no authority over them? The same way you would if you did have authority over them!

• Article

Spoilt for Choice? Customer Service

• Communication Skills

Whether it’s restaurants, hotels, construction companies, financial institutions, or training companies – We really are spoilt for choice!

• Blog

Brexit: Communication of Catastrophe

• Communication Skills

I really dislike the word Brexit. We’re All Going to Die – It’s a Communication Catastrophe!

• Blog

Communication: Active vs Passive Choosing

• Communication Skills

Remember a time you made what we here at Impact Factory call an active choice?

• Article

Active Listening Communication Skills 101

• Active Listening

Most people don’t listen in order to understand. They listen in order to reply!

• Blog

Overt and Covert Influencing

• Influencing

If you can distinguish between the two, you will have more say over the possible outcomes!

• Article

Perfect Communication

• Communication Skills

We’re just trying to muddle through and somehow manage to get things done without anyone getting killed.

• Blog

Talk To Each Other Instead

• Communication Skills

Made us both laugh. Of course I’ve talked before about going out to dinner with my husband and at the adjoining table was a family of five with mom and dad and three children of varying teen years. Every single one of them had a device and none of them were talking to each other.

• Blog

Influencing & Negotiation: Does It Have to be So Calculated?

• Influencing
• Negotiation

That’s a question we get a lot on our courses. Some people seem really uncomfortable with the idea that to be good at influencing and negotiation it all has to be premeditated.

• Blog