Performance Management Course
Develop the tools to create a culture of trust and high impact performance.
- Maximum 8 Delegates
- Two Trainers per Course
- Money Back Guarantee
The course and centre staff were so pleasant and accommodating. It was a real experience to meet and enjoy a training course. The course was a real eye-opener and was very informative.
This course helps you with
Understanding the Process
Creating a Development Culture
Having Outcome-Based Conversations
Building Trust and Commitment
Managing Remotely
Driving Motivation
Aligning Employee Goals
Monitoring Objectives
Implementing Solutions
Rewarding Development
This course is only available as one-to-one skills training.
Please contact us to discuss further options.
- Call +44(0)20 7226 1877
- Email enquiries@impactfactory.com
Location
London Training Rooms,Suite 121
Business Design Centre,
52 Upper Street,
London, N1 0QH
Course Overview
This day focuses on performance management as a continuous process that underpins people’s development.
It looks at techniques that implement solutions to support long-term results.
Most importantly, we’ll help you develop the tools to create a culture of trust and high-impact performance.
There will be a considerable focus on the more recent need to manage performance remotely.
Course Benefits
This Performance Management Course is limited to 8 delegates ensuring personal attention to everyone on the course.
2 quality trainers per group means a total focus on you.
Performance Management Course
DAY ONE:
Create a culture of trust and high performance
- Why Performance Management Can Be So Hard
- Day-to-Day Not Just Once a Year
- Supporting Performance
- Motivating and Encouraging
- Making it Work Well
- Managing Remote Workers
- Dealing with Emotions
- Listening to Understand
- Feedback Finesse
- Active Choosing
- Difficult Issues
- Goal Setting and Monitoring
Podcast
Listen to Impact Factory Director Jo Ellen Grzyb and Senior Training Consultant Katy Miller talking about Performance Management
Course content
Good, Bad and the Ugly...
Explore management experiences
What specifically made them good or bad (or even ugly…)
Why it can be so hard
Dealing with your and other people’s feelings
Dealing with other people’s difficulties
Giving effective feedback
Managing Consistency
Setting doable goals
Supporting Performance
Ability to deliver both individual support whilst expecting high performance
Barriers to Performance
Fire-fighting
Fear/anxiety
Not acknowledging diversity issues
Collusion
Appraisee not owning process for themselves
Refusal or inability of a manager to role model
What Makes Performance Management Work Well?
Dealing with people’s confidence and morale
Dealing with difficult people’s issues
Personal confidence
Emotional Team Members
Defuse over-emotional responses in a supportive way
Increase your ability to manage difficult situations
Be seen to be consistently managing well
Listen, Agree, Pause
Ensure your team members feel heard
Help them get their message across clearly
Feedback Finesse
Giving feedback in a supportive and informative way
Developing the ability to communicate honestly and openly
Honouring other people’s styles and diverse points of view
The Power of Praise
Value of acknowledging good practice
Power of relevant, specific, and timely praise
Difficult Issues
Practise a variety of solutions to your difficult performance management issues
Goal Setting and Monitoring
Helping people achieve agreed goals
Identifying needed support
Our Course Team
Reviews
The course and centre staff were so pleasant and accommodating. It was a real experience to meet and enjoy a training course. The course was a real eye-opener and was very informative.
The Impact Factory courses have been really useful, not only by helping us to learn some new things about ourselves, but especially by pointing us in the direction of better managing and understanding our staff here in Zug.
CPD Accredited Course
All our Performance Management Courses are evaluated and accredited to ensure they are the highest quality, offering the best professional tuition possible.
This course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.
You will receive a Certificate of Completion at the end of the programme.
A total of 6 (SIX) hours CPD study will be completed for this course.
Ongoing Support Service
- Email and telephone access to both of your trainers.
- You will also have access to the Performance Management post-course web page, giving access to the extensive material and imagery including:
- Handouts used during the course
- New supportive material
- Impact Factory PDF documents
- Recommended reading and links to our favourite videos
Why Choose Impact Factory?
We provide a learning platform that is tailored to your professional growth, no matter your level of experience. Your training course will cover the topics in a fun and engaging way, delivering high-level concepts in a fresh, engaging way that is accessible to everyone.
Some of the reasons we believe in our ability to deliver you success:
- 5 Star rating on Google, from professionals just like you.
- 4.8/5 For Customer Experience and 4.9/5 For Our Product On Feefo, from verified individuals.
- A diverse delivery team, each bringing a unique delivery method.
- Frequently sold-out workshop sessions.
- A wealth of case studies.
- CPD Accredited Course
- A track record of delivering value for organisations through the empowerment of their people.
