National Health Service
Over the last 17 years, we have been increasingly asked by a number of National Health Service hospitals to provide a variety of soft skills training.
Impact Factory has worked with
- The Management Executive Team and The Trust Board at the Royal Marsden NHS Foundation Trust
- The Management Executive team at the Epsom and St. Helier University Hospitals NHS Trust
- The Management Executive team at the West Middlesex University Hospital NHS Trust
- Sherwood Forest Hospitals NHS Foundation Trust
and more than 50 other NHS Trusts.
In our experience, the workforce, from nurses to administrative staff, to surgeons, to senior executives is dedicated; there’s no other word to describe the commitment they bring to their jobs. NHS staff and front-line workers were the heart of the country during the COVID-19 pandemic that rocked the world. They often work long and frustrating hours, regularly have to battle against lack of funding, ever-increasing government initiatives, and ever-changing targets.
No wonder there are times when they feel battered and trodden upon.
That is why when we are approached by individual hospitals, we are delighted to participate in the work because our area of expertise, people communicating better with other people no matter who they are, is often ‘just what the doctor ordered’.
Indeed, it does seem as though we are often approached by National Health Service hospitals at real turning points in their lives, when our brand of facilitation, motivation, and ability to work with contrasting groups and get them talking and making agreements, can make all the difference.
Often our training takes place with one group within a hospital for one or two days, or even just for a few hours. But what a difference a day makes!
